Help Center

Welcome to Reveal-AI. This page walks you through how to start scanning, what your score means, how tokens and billing work, and what to do if something doesn’t look right.

Getting started

  1. Create an account, sign in, then choose a payment plan. Once you have a plan selected, navigate to the Scan page.
  2. Choose what you want to analyze: a link (URL), a file upload, or text/code.
  3. Run the scan. You’ll see an overall score and a breakdown by signals.
  4. You can revisit results for up to 5 days from your Account page if you want to see past scan results.
Scan page overview

Tip: You can paste a URL and press Enter to jump straight to analysis.

How Reveal-AI works

Reveal looks for tell‑tale signs that media or text may have been created by AI or manipulated. We combine multiple signals—like compression fingerprints, frame consistency, and metadata—for images and video, and style/structure patterns for text and code. Each signal contributes to an overall confidence score.

Images & video
  • Checks for visual patterns common in AI‑generated content.
  • Looks at frame consistency (for video) and edit traces.
  • Examines metadata when available.
Text & code
  • Analyzes writing style and structure versus typical AI output.
  • For code, looks at repetition, structure, and known AI signatures.
  • Flags low‑confidence cases to avoid over‑claiming.

No detector is perfect. Treat the score as one piece of evidence alongside your own judgment and other sources.

Scanning options

1) Analyze a URL

Paste a direct link to an image or video (for social sites, right‑click the media and choose “Copy image address” or open the media in a new tab first). Then click Analyze URL.

Analyze URL card
2) Upload a file

Upload images, short videos, or documents (txt/pdf). We scan safely and delete the original files after processing. Click Analyze File to start.

Upload card
3) Paste text or code

Paste your text (or upload a txt/pdf). We auto detect for txt or code, Then click Analyze Text.

Text & Code card

Limits: very large files may be rejected; for PDFs we analyze extracted text. Some websites block direct downloads; if a URL fails, try saving the file and uploading.

Browser extension

The browser extension helps you scan what you’re looking at on a webpage—especially on sites where direct media URLs are hard to copy.

Install
  1. Install the Reveal extension from the store (link coming soon).
  2. Pin it to your toolbar for quick access.
  3. Sign in when prompted so scans can be credited to your account.
Screenshot placeholder: Extension install / pin
Use it on a page
  1. Open a page with an image or video.
  2. Click the extension to capture what’s visible.
  3. Open your results in a new tab when the scan finishes.
Screenshot placeholder: Extension panel / capture flow
Limitations
Some video players are DRM/privacy‑protected and can’t be captured by extensions. If that happens, try scanning a direct public file URL (if available) or use the Scan page with an uploaded file.
Screenshot placeholder: DRM/blocked example message

Token consumption

Each scan consumes tokens. The typical costs are:

Using URL or Upload scans automatically change the token cost based on the media being scanned. You can see your remaining tokens on the Scan page and on your Billing page. If you run out, you can either purchase a token pack, wait for your subscription allowance to reset, or enable overage with your subscription plan, or change to a Pay-as-you-go for metered usage.

Understanding your score

The score runs from 0% to 100% and represents how strongly our current detectors match patterns associated with AI generation or heavy AI-assisted edits.

About these results
Reveal provides a best‑estimate score based on patterns our models have learned from training data. It’s a helpful signal, but it isn’t proof and can be wrong—especially on low‑quality, heavily edited, or repeatedly re‑uploaded files. Use this result as one input alongside context and your own judgment; for high‑stakes decisions (legal, safety, employment, medical), get additional verification.

We currently show these user-facing bands:

For mixed-signal results, it may be tempting to interpret the image as “partially AI.” In some cases it can be AI-assisted editing, but we can’t reliably quantify partial AI for every image. Instead, treat this band as: we don’t have a strong enough signal to make an informed decision either way. We continuously improve the system as we add training data and refine our models.

If you want to see the full set of outcome messages in one place, visit All score outcomes.

Here is an example output of a scan.

Results breakdown

Payments & billing

Subscriptions

Subscriptions include a monthly token allowance. When your cycle renews, your allowance refreshes. You can manage your plan from Billing.

Subscription with overage

If you enable overage, scans that exceed your allowance can continue and the extra usage is billed at the overage rate for your plan.

One‑time token packs

Buy tokens once and use them anytime. Packs are ideal if your usage is occasional or variable.

Pay‑as‑you‑go (PAYG)

With PAYG, you don’t have a monthly allowance—each scan is billed at the current PAYG rate. Useful for teams who prefer pure usage‑based billing. Budget caps can be set so you can control your monthly spending. See Budget caps.

Upgrading & downgrading subscriptions
If you’re on a subscription plan, you can seamlessly upgrade or downgrade your tier from Billing at any time.
How it works: when you change tiers, your current subscription is canceled immediately, you’re charged the new subscription fee, and the new plan’s token allowance is added to your account right away.
Switching between PAYG and subscription: if you want to move from PAYG → subscription or subscription → PAYG, you’ll need to cancel your current plan first, then start the new one.
Cancellations & refunds
You may cancel a subscription at any time. Cancellation takes effect immediately, meaning we stop future subscription charges (you won’t be charged again at the end of the current billing cycle).
No refunds / no partial credits: Fees are non‑refundable and non‑creditable for partial periods or unused tokens, except where required by law.
Tokens after cancel: Any tokens already in your account (from your subscription allowance and/or token packs) remain available to scan with until they’re used up.
Where to view charges
We use Stripe to process payments. You can manage your billing from Billing—the Manage Billing button takes you to Stripe’s billing portal.
Powered by Stripe
Billing page

Budget caps

To prevent surprises, you can set a monthly budget cap for Subscriptions with Overage enabled or Pay as you go plans. When a scan would push you over that cap, we block it and explain why.

Budget cap settings

Troubleshooting

FAQ

Still need help? Contact us via the form on the Contact page.